By consenting to this warranty request, the homeowner (hereinafter referred to as “owner”) acknowledges that he/she has read Heron Homes Limited One Year Warranty furnished at closing and is convinced that this request is valid and Heron Homes should take action to correct the above mentioned possible warranty items. Therefore, Heron Homes administrators, employees, and sub-contractors are being asked to enter the owner’s Home, the owner acknowledges there are certain risks and a possibility for incidental damage to the owner’s property and hereby accepts that risk and further agrees as follows:
- The work will most likely be done between 8:00 am and 2:00 pm Monday-Friday
- An owner of record must be present at all times to supervise all workmen and provide protection for carpets, walls, fixtures or any other part of the house that may be adversely affected by the task at hand.
- The owner agrees to hold Heron Homes harmless from any incidental or consequential damages to the lawn, house, deck, patio, driveway, fence, or any other part of the property described in the warranty submission request, as a result of the Heron Homes efforts to accomplish the owner’s wishes concerning the items listed on the request.
- The owner that is present will have full authority from all other owners to act on their behalf, in giving directions, answering questions and signing any applicable documents related to the items listed on page one at the initial review of requested items by Heron Homes as well as when the work is being done.
- If a sub-contractor is called to the owner’s Home and the item in question is not a legitimate warranty item, determined by the sub-contractor, owner agrees to pay the applicable service charge and fee to the sub-contractor before he leaves the property. IF this does not happen, Heron Homes will pay the bill and then declare the owner’s Limited One Year Warranty null and void until such a time as this account is settled in full.
- If employees or representatives of Heron Homes are requested to perform any work that is not a legitimate warrantable item, as determined by Heron Homes, owner agrees to pay Heron Homes $50.00 per man hour for the time our employees/representatives are working on that item. If owner refuses to pay, we will declare the owner’s warranty null and void until such a time as this account is settled in full.
- All owners of record must read and consent to this request
- After review of this request by Heron Homes, owner and Heron Homes must agree on the covered and non-covered warranty items and list them on the “Warranty Completion Report” page before any work is done. Otherwise, no work will commence until an agreement is reached.
- Owner will initial each item as soon as it is complete. If there is anything left to be done concerning said item, it must be noted on the “Warranty Completion Report”. Heron Homes will deem all work to be satisfactory and final.
- Owner is not authorized to call a sub-contractor directly without the written permission of Heron Homes except in the case of an extreme emergency.